PRIVACY POLICY

Last Updated: May 2026

Welcome to www.poshpopup.com. Your privacy is important to us. This Privacy Policy explains how we collect, use, store, share, and protect your personal information when you access our website, make purchases, create an account, or interact with our services.

By using our website, you agree to the collection and use of your information in accordance with this Privacy Policy.

1. WHO WE ARE

Throughout this Privacy Policy, “Posh Popup”, “we”, “our”, and “us” refer to Posh Popup and its website operations.

“You” and “your” refer to the customer, visitor, or user of our website and services.

2. INFORMATION WE COLLECT

We may collect different categories of personal information depending on how you interact with our website.

A. Personal Information You Provide

This may include:

Full name
Billing and shipping address
Email address
Phone number
Date of birth
Payment details
Account login credentials
Customer service communications
Reviews, feedback, or survey responses

B. Order & Transaction Information

When you place an order, we may collect:

Purchased products
Order value
Payment method
Shipping information
Transaction history
Refund and return records

C. Technical & Device Information

We may automatically collect information including:

IP address
Browser type
Device type
Operating system
Website usage activity
Time zone settings
Cookies and tracking technologies
Referral URLs and browsing behavior

D. Marketing & Communication Preferences

We may collect information about:

Newsletter subscriptions
Marketing preferences
Interaction with promotional emails
SMS or push notification preferences

3. HOW WE COLLECT INFORMATION

We collect information through:

Account registration
Order placement
Newsletter signups
Customer support requests
Website browsing activity
Cookies and similar technologies
Promotional campaigns and surveys
Social media interactions

Some information may also be received through trusted third party partners involved in payment processing, logistics, analytics, fraud prevention, and marketing services.

4. HOW WE USE YOUR INFORMATION

We use your information for purposes including:

Processing and delivering orders
Managing payments and refunds
Providing customer support
Improving website functionality and user experience
Preventing fraud and unauthorized transactions
Sending order updates and service notifications
Personalizing product recommendations
Conducting analytics and performance tracking
Sending promotional offers and marketing communications where permitted by law

We may also use aggregated and anonymized data for business analysis and website improvements.

5. MARKETING COMMUNICATIONS

If you subscribe to our newsletter or opt in to marketing communications, we may contact you via:

Email
SMS
Push notifications
Social media advertising

You can unsubscribe from marketing communications at any time by:

Clicking the unsubscribe link in emails
Updating your account preferences
Contacting customer support

Even if you opt out of marketing, we may still send service related communications regarding your orders or account.

6. COOKIES & TRACKING TECHNOLOGIES

Our website uses cookies and similar technologies to improve your browsing experience and website performance.

Cookies may be used to:

Remember login details and preferences
Keep items in your shopping cart
Analyze website traffic
Personalize advertising
Improve website functionality
Prevent fraudulent activity

You may disable cookies through your browser settings. However, some parts of the website may not function properly if cookies are disabled.

7. HOW WE SHARE YOUR INFORMATION

We do not sell your personal information to third parties.

We may share your information with trusted service providers involved in operating our business, including:

Payment processors
Shipping and logistics providers
Customer support platforms
Marketing and advertising partners
Fraud prevention providers
Analytics and technology providers

These service providers are only permitted to use your information for authorized business purposes and are required to protect your information appropriately.

We may also disclose information where required by law, regulation, legal process, or to protect our rights and security.

8. INTERNATIONAL DATA TRANSFERS

Your information may be transferred to and processed in countries outside your country of residence.

By using our website, you consent to the transfer, storage, and processing of your information in accordance with this Privacy Policy and applicable laws.

We take commercially reasonable steps to ensure your information remains protected during international transfers.

9. DATA RETENTION

We retain personal information only for as long as necessary to:

Fulfill orders and provide services
Meet legal, accounting, or regulatory obligations
Resolve disputes
Enforce agreements
Prevent fraud and abuse

Some anonymized or aggregated data may be retained for analytical and business purposes.

10. DATA SECURITY

We implement commercially reasonable technical, administrative, and organizational safeguards designed to protect your personal information.

Security measures may include:

Encrypted payment processing
Secure servers and firewalls
Restricted access controls
Fraud detection systems
PCI compliant payment handling practices

However, no internet transmission or storage system can be guaranteed to be completely secure. You use the website at your own risk.

11. YOUR RIGHTS

Depending on applicable laws in your jurisdiction, you may have rights including:

Access to your personal information
Correction of inaccurate information
Request deletion of your information
Withdraw marketing consent
Object to certain processing activities
Request data portability where legally applicable

To exercise your rights, please contact us using the details provided below.

We may need to verify your identity before processing certain requests.

12. CHILDREN’S PRIVACY

Our website is not intended for individuals under the age of 18.

We do not knowingly collect personal information from children. If we become aware that information has been collected from a minor without proper consent, we may delete it promptly.

13. THIRD PARTY LINKS

Our website may contain links to third party websites, applications, or services.

We are not responsible for the privacy practices, policies, or content of third party websites. We encourage users to review the privacy policies of external websites before providing personal information.

14. FRAUD PREVENTION & ACCOUNT SECURITY

We reserve the right to monitor transactions and user activity to detect fraud, abuse, unauthorized access, or violations of our Terms & Conditions.

You are responsible for maintaining the confidentiality of your account credentials and password.

Please notify us immediately if you believe your account has been compromised.

15. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes.

Updated versions will be posted on this page with a revised “Last Updated” date.

Continued use of the website after updates constitutes acceptance of the revised Privacy Policy.

16. CONTACT US

If you have questions regarding this Privacy Policy or your personal information, please contact us through:

popup@poshpopup.com