TERMS & CONDITIONS

Last Updated: May 2026

Welcome to www.poshpopup.com. These Terms & Conditions govern your use of our website and services. By accessing or purchasing from our website, you agree to comply with these Terms.

Please read them carefully before placing an order.

1. GENERAL

Throughout these Terms, “Posh Popup”, “we”, “our”, and “us” refer to Posh Popup. “You” and “your” refer to the customer or user of the website.

By using this website, you confirm that you are at least 18 years old or accessing the website under the supervision of a parent or legal guardian.

We reserve the right to update, modify, or replace any part of these Terms at any time without prior notice. Continued use of the website constitutes acceptance of any changes.

2. PRODUCTS & AVAILABILITY

We make every effort to display product information, descriptions, images, sizing, and pricing as accurately as possible.

However:

Colors may appear differently depending on device settings and screen displays
Measurements may vary slightly
Product packaging may differ from images shown
Availability is not guaranteed until dispatch confirmation

We reserve the right to limit quantities, discontinue products, or modify product information at any time without liability.

3. PRICING & PAYMENTS

All prices displayed on the website are shown in the selected currency.

Applicable taxes and shipping charges may be calculated at checkout depending on your delivery location.

We accept approved payment methods displayed during checkout.

Orders will only be processed after successful payment authorization.

We reserve the right to:

Correct pricing errors
Cancel orders affected by technical or pricing mistakes
Refuse transactions suspected of fraud or unauthorized activity

If an order is canceled after payment has been processed, a refund will be issued to the original payment method.

4. ORDER ACCEPTANCE

After placing an order, you will receive an email confirming receipt of your order request.

This confirmation does not guarantee acceptance or shipment of the order.

An order is considered accepted only once it has been dispatched.

We reserve the right to cancel or refuse any order for reasons including:

Product unavailability
Payment verification issues
Incorrect customer information
Suspicious or fraudulent activity
Shipping restrictions

If your order cannot be fulfilled, you will be notified and refunded where applicable.

5. SHIPPING & DELIVERY

We ship to selected countries and regions worldwide.

Estimated delivery times are provided as guidelines only and are not guaranteed.

Estimated Delivery Times

Standard International Shipping: approximately 7 to 20 business days
Remote areas or high demand periods may require additional time

Delivery estimates begin once order processing has been completed.

Please note:

Orders may be shipped separately
Tracking updates may take time to appear
Delays may occur during holidays, sales periods, or customs inspections
Incorrect shipping information may result in delays or failed delivery

We are not responsible for delays caused by:

Customs clearance
Courier disruptions
Weather conditions
Force majeure events
Incorrect customer information

Risk of loss and ownership transfer to the customer upon delivery.

6. CUSTOMS, DUTIES & TAXES

International orders may be subject to customs duties, import taxes, or local fees depending on your country’s regulations.

These charges are the responsibility of the customer unless otherwise stated at checkout.

We are not responsible for customs delays or additional import charges imposed by local authorities.

7. RETURNS & REFUNDS

We want you to be satisfied with your purchase. If you are not fully satisfied, you may request a return subject to the conditions below.

Return Eligibility

Items must:

Be returned within 10 days of delivery
Be unused, unworn, and unwashed
Include original tags and packaging
Be free from stains, odors, makeup, or damage

For hygiene reasons, the following items are non-returnable unless faulty:

Swimwear without hygiene protection
Bodysuits
Underwear
Earrings and pierced jewelry
Beauty and cosmetic products

Return Process

To request a return, customers must contact customer support before sending any items back.

Unauthorized returns may not be accepted.

Customers are responsible for return shipping costs unless the item received is faulty or incorrect.

Refunds

Refunds are processed after returned items are inspected and approved.

Original shipping fees are non-refundable unless required by law or where the item is confirmed defective.

Refund processing times may vary depending on your payment provider or financial institution.

8. FAULTY OR INCORRECT ITEMS

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery.

Please include:

Your order number
A description of the issue
Clear photographs showing the problem

If approved, we may offer:

A replacement
Store credit
A refund

We reserve the right to request additional information before approving claims.

9. EXCHANGES

We do not guarantee direct exchanges.

Customers wishing to replace an item should place a new order and request a return for the original item if eligible.

10. ACCOUNT RESPONSIBILITY

If you create an account with us, you are responsible for maintaining the confidentiality of your account details and password.

You agree to accept responsibility for all activities conducted under your account.

We reserve the right to suspend or terminate accounts involved in violations of these Terms or suspected fraudulent activity.

11. PROMOTIONS & DISCOUNT CODES

Promotional offers and discount codes are subject to availability and may be withdrawn at any time.

Unless otherwise stated:

Only one discount code may be used per order
Promotions cannot be combined
Discounts may exclude selected products or collections

Orders suspected of abusing promotions may be canceled without notice.

12. INTELLECTUAL PROPERTY

All website content including logos, graphics, product images, descriptions, text, and branding belongs to Posh Popup or its licensors.

You may not reproduce, distribute, copy, or exploit any content without prior written permission.

Unauthorized use may result in legal action.

13. PROHIBITED USE

You agree not to:

Use the website for unlawful purposes
Interfere with website security or functionality
Attempt unauthorized access to systems or accounts
Use bots, scraping tools, or automated systems without permission
Submit false or misleading information
Engage in fraudulent or abusive activity

We reserve the right to terminate access for violations of these Terms.

14. LIMITATION OF LIABILITY

To the fullest extent permitted by law, Posh Popup shall not be liable for:

Indirect or consequential damages
Delayed deliveries
Lost profits or business interruption
Data loss
Third party service interruptions
Events beyond our reasonable control

Our maximum liability relating to any order shall not exceed the amount paid for the purchased products.

Nothing in these Terms excludes rights that cannot legally be excluded under applicable consumer protection laws.

15. FORCE MAJEURE

We shall not be responsible for delays or failure to perform obligations caused by circumstances beyond our control including:

Natural disasters
Pandemics
Government actions
Transportation interruptions
Labor disputes
Customs delays
Supply chain disruptions

16. PRIVACY

Your personal information is handled according to our Privacy Policy.

By using our website, you consent to the collection and use of information in accordance with our policies.

17. GOVERNING LAW

These Terms shall be governed and interpreted in accordance with the applicable laws of the jurisdiction in which Posh Popup operates.

Any disputes arising from the use of the website shall be subject to the exclusive jurisdiction of the relevant courts.

18. CONTACT US

For questions regarding these Terms, orders, or customer support, please contact us through:

popup@poshpopup.com